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"Making effective communicators in conflict situations."

Giving People the Skills for

Hard Conversations

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Justin Larsen, Conflict Resolution Expert

THERE'S A RIGHT WAY TO DEAL WITH CONFLICT.

BUT, THIS IS WHAT HAPPENS
WHEN IT GOES WRONG

WHEN PEOPLE
DON’T FEEL SAFE,
PROGRESS SUFFERS

Fear of being misunderstood, judged, or attacked, verbally or otherwise keeps people guarded and stressed. A tense environment undermines psychological safety, which directly impacts engagement, motivation, and performance.

RISING TENSIONS, FEWER TOOLS

Arguments and resentments are becoming more frequent, but people lack the tools to handle conflict. Without the right approach, tensions build, relationships break, and  culture takes a hit.

ORGANIZATIONS NEED A SUSTAINABLE SOLUTION, NOT JUST A QUICK FIX

Organizations don’t need another one-time fix. They need lasting change. Most programs offer temporary solutions. What's needed are lifelong tools to help people navigate conflict, from everyday disagreements to high-stakes conversations.

SOCIAL DISCONNECTION IS GROWING

People are more connected than ever, but less equipped to connect. Social media, stress,   and silence wear down their ability to communicate, deepening isolation, cliques, and miscommunication.

Who's Justin?

Justin Larsen has always been drawn to the moments when communication breaks down, when people go quiet, tensions rise, and no one’s quite sure what to say. Bullied in his early years...

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“Our students left their sessions feeling empowered to create relationships rooted in stronger senses of communication and support, and we left feeling that they had delivered beyond expectations.”

Natalie Maggiore, Organizer of Cebrin-Goodman Teen Institute (CGTI) 

Testimonials

Or Hear it Here

- Kathleen Holmes, former President of EV council Ottawa

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